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Manage plans, billing, and resource usage

Billing & usage collects the current plan, compute destination, recorded usage, and available plan actions. A resource measurement and a monetary invoice are different records.

Complete guide

Review your account

  1. Open Billing in the header or Billing & usage in the studio navigation.
  2. Read the active plan, subscription status, and per-run allocation. These values come from your account.
  3. Open Recorded usage and choose Refresh after a calculation finishes or cloud files change.
  4. Review Figure Lab retained bytes and current cloud files. Paid storage shares one total allowance across cloud files and pending uploads.
  5. Choose Export usage to download a dated JSON record. The export contains resource measurements, not a payment receipt.

Plan actions

PlanActionEffect
FreeUse FreeIncludes local DFT and MD runs. Your computer is the default for new Free accounts; connect a worker before running.
CloudTop up QuantaEarly-access accounts use verified production credit; public visitors stay on the waitlist. Payment never starts a job.
EnterpriseDiscuss requirementsOpens the contact route for institutional capacity and terms.

Interpret time and storage

Paid usage lists each resource profile, measured solver/analysis time, actual Quanta charge and refund, with total, reserved and available credit shown separately. Recorded run time sums valid worker-start-to-completion intervals. It can include setup and result upload, as well as failed or cancelled runs that have valid timing.

Allocated CPU-hours multiply recorded duration by allocated cores. They do not measure CPU utilization, electricity consumption, or a tariff.

Current cloud storage counts current object versions. Older versions, metadata records, and your local disk are outside that number. A plus sign means the inventory reached its object limit and the displayed size is a lower bound.

The Figure Lab allowance counts retained datasets, figure documents, templates, and revisions. Archiving a figure does not remove those records or free that allowance.

Payments and invoices

Billing opens Phynite checkout at /billing/checkout after merchant activation. Choose Direct Virtual Account or QRIS when available; DOKU processes the payment. Virtual Account adds Rp4,000; QRIS has no surcharge. Quanta sells at Rp19,000 per Quanta, starting at 0.5 Quanta (Rp9,500 base, Rp13,500 via VA). /billing/payments/[id] shows instructions and verified status; /billing/history lists 20 purchases per page with status filters. Existing hosted invoices retain their original amounts. Order creation, verified fulfillment, failed attempts and confirmed expiry create inbox notifications; transactional emails are enabled only after SES verification, from and reply-to support@phynitelab.com. Email failures do not cancel payments. The page does not collect card numbers. Tax invoice issuing is not connected.

Early-access accounts can use all Cloud workflows after a verified production top-up, according to balance and capacity. Pilot remains controlled by admin grants. Institution capacity follows agreed terms. Local compute is free, but your hardware, internet, storage, and electricity remain your responsibility.

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